Cancellation & Refund Policy
You can cancel your subscription at any time, for any reason, no questions asked.
We’re also happy to assist if you encounter any issues during your membership period! If you ever need assistance, you can reach out to us through our contact form. We usually respond to member requests same day, or up to 7 business days after receipt of a message.
Treeway Academy Refund Policy
Due to proprietary software, content, intellectual property, and the digital nature of our online resources and programs, we have a no-refund policy.
However, a member can cancel their subscription at any time. If you cancel while a subscription is currently active, you will retain access to the website & your membership until your current month expires. You will not be charged for future months’ memberships following cancellation.
Camp Treeway Refund Policy
We do not provide refunds for Camp Treeway. Due to its digital nature, downloaded printables and live classes cannot be “returned” for a refund the way that traditional goods can. For this reason, all digital and virtual sales are final.
If you are having an issue, please contact our support team and we’ll be happy to try and make your experience a better one by helping you to successfully access the live classes.