Back to Tickets

Ticket #26866

Do we renew the membership? Still do financial assistance do I renew that?

Created on Sep 9, 2025, 10:21 AM

Resolved High Priority
Treeway • Sep 9, 2025, 10:36 AM Support Agent

Hi Matthias,

Financial assistance has to be reapplied for each school year. You’ll need to submit the new application by Sept 30 here: treewayacademy.org/financial-assistance

• Please email the completed info to hello@treewayeducation.com

If your current subscription is still active, it won’t roll over to the new platform, so if you're applying for financial assistance you’ll want to cancel it before it renews. After that, you can either:

1) Send in the new financial assistance application to renew under the new year, or
2) Create a new account and set up a normal subscription without assistance.

Let me know once you’ve sent the application so we can confirm.

User Information

Makayla

Makayla

Ticket Details

  • Category: Membership
  • Subcategory: Renewal
  • Urgency: High Priority
  • Status: Resolved
  • Created: Sep 9, 2025, 10:21 AM

Associated Students

Makayla Sharpe